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Reception: 24 hours 365 days a year.

Responses will be made from 9am to 5:30pm Mondays to Fridays (excluding New Year's holidays).

[Regarding inquiries from this website]

• Please ask the dealer that you purchased from for warranty issue.

• Although we will do our upmost to reply as promptly as possible to your inquiries (excluding Saturdays, Sundays, national holidays New Year's holidays, company holidays) please understand that during busy periods and depending on the nature of the inquiry, we may require some time to reply.
  Furthermore, there may be times where we may not be able to respond depending on the nature of your inquiry. We thank you for your understanding in advance.

• Depending on the nature of your inquiry, there may be times we may respond via telephone, fax or letter.

• Our responses are directed to individual customers. We reject any reprinting (in portions
  or in their entirety), secondary reuse, or use for other purposes.

• In rare occasions, there may be times we may not be able to reply to your inquiries
  due to incorrect e-mail addresses or system malfunctions.

• Due to our internal systems, we may not be able to receive e-mails sent via free e-mail services.

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